Returns & Exchanges

At The House of Rare, we strive for perfection in every stitch, but if your purchase isn't a perfect fit, we offer a seamless 15-day return and exchange policy. Items must be unworn, unwashed, and retain all original tags to be eligible for a full refund or replacement.

1

Initiate Request

Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.

2

Quality Inspection

Pack the items securely in their original packaging and wait for our courier partner to perform a doorstep quality check within 48 hours.

3

Reverse Pickup

Once the inspection is successful, our logistics partner will collect the package at no additional cost to you.

4

Refund Processing

After the item reaches our warehouse and undergoes a final audit, your refund will be credited to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing